How do I claim a winning ticket for the Arizona Lottery's Pick 3 or Fantasy 5?

First Things First: Sign and Prepare

As soon as you realize you’ve got a winning ticket, grab a pen and sign your name on the back. That’s the most important first step—a signed ticket proves it’s yours [1][2][4][7].
Then you’ll need to fill out a Winner Claim Form. You can download it from the Arizona Lottery website or pick one up at any lottery retailer [7][21].
You’ll also want your government‑issued photo ID handy (driver’s license, state ID, passport, etc.) [1][2].

How to Collect Your Prize (It Depends on the Amount)

For Wins Up to $599

• Any Arizona Lottery retailer will cash a ticket worth up to $100. Many stores will also redeem prizes up to $599, though that’s at the individual store’s discretion [11][15].
• If you played through Jackpocket, prizes of $599.99 or less are automatically credited to your account—no extra forms needed [8].

For Wins of $600 or More

Once your prize hits $600, you must claim it directly from the Arizona Lottery—either in person or by mail [3]. The same signed ticket, Winner Claim Form, and ID are required; the only difference is how you deliver them.

In Person
Bring your signed ticket, completed Winner Claim Form, and government‑issued ID to one of the Arizona Lottery offices. The two main offices can handle any prize amount:

• Phoenix: 4740 E. University Drive, Phoenix, AZ 85034. Monday–Friday, 7:30 a.m. to 5 p.m., closed holidays [13].
• Tucson: 2955 E. Grant Road, Tucson, AZ 85716. Monday–Friday, 7:30 a.m. to 5 p.m., closed holidays [13].

Two smaller offices are limited to prizes up to $49,999:

• Phoenix Sky Harbor (Terminal 4 Baggage Claim): 3400 E. Sky Harbor Blvd., Phoenix, AZ 85034. Daily 8:30 a.m. to 5 p.m., closed holidays [13].
• Kingman (inside Walmart): 3396 Stockton Hill Road, Kingman, AZ 86409. Monday–Friday 8 a.m. to 8 p.m., Saturday–Sunday 8:30 a.m. to 5 p.m., closed holidays [13].

By Mail
Can’t make the trip? Mail your claim. Send the signed ticket, a completed Winner Claim Form, and a photocopy of your government‑issued ID to:
Arizona Lottery
P.O. Box 2913
Phoenix, AZ 85062 [12]
Be sure everything is filled out completely—the Lottery must receive all those items before it can process your claim.

Jackpocket Users
If you bought your ticket through Jackpocket and won $600 or more, Jackpocket will transfer the physical winning ticket to you. Once you get it, you follow the same in‑person or mail steps described above [9].

⏳ Don’t Miss the Deadline

All draw game prizes—including Pick 3 and Fantasy 5—must be claimed within 180 days of the drawing date [6][24]. After that, the prize is forfeited and the money goes to unclaimed prizes. Mark your calendar!

ℹ Other Important Details

• You must be 21 or older to redeem a lottery ticket in Arizona [18].
• If you have questions or need help, call the Arizona Lottery at 1‑800‑NEXT‑STEP (1‑800‑639‑8783) [19].
• The Winner Claim Form is available in both English and Spanish on the Lottery’s website [7][21].

That covers the official process. Before heading out, double‑check the Arizona Lottery website for any holiday closures or last‑minute updates.